Known Issues

The Molongui Authorship plugin works well with almost every plugin and theme, and especially with popular ones. However, some might conflict with some features Molongui Authorship provides, preventing them to work as expected or to work at all.

Here we list the plugins and themes we know Molongui Authorship has some sort of conflict with. This doesn’t mean they cannot work well together! It might just need you to set some specific configuration to either fix the issues or workaround them.

This is not a complete list. Not because we have omitted anything we know, but because there is no way to check compatibility with all the plugins and themes out there. All the issues listed here have been reported by you —the Molongui Authorship users. So if you think you might be experiencing a compatibility issue please let us know. We’ll be happy to find a fix for it.

In order to know which theme or plugin is causing conflict with Molongui Authorship, please follow the steps described on this other support article. Knowing who is conflicting with Molongui Authorship is key for a faster resolution.

Known Plugin Issues

Here we listed the plugins we know that have some sort of conflict with Molongui Authorship. Click on the plugin name to know what those issues are and the proposed workaround for them.

Caching Plugins

As far as we know, Molongui Authorship is compatible with every cache plugin available.

If you experience any issue like plugin stopped working or weird things being displayed in your frontend, please try flushing your cache. Most of those issues are caused by stale data and go away when cache is refreshed.

You might also face an issue while trying to activate your Molongui Authorship Pro license. Deactivating the plugin, flushing your caches and enabling the plugin again might fix that issue. Here you have a detailed step by step guide on how to do that.

If you experience issues activating your Pro license, it might be because you have an object caching mechanism. Please follow this support article on how to get it fixed.

Known Theme Issues

Here we listed the themes we know that have some sort of conflict with Molongui Authorship. Click on the theme name to know what those issues are and the proposed workaround for them.

Known CDN Issues

No need to worry about using a CDN. If you get weird layouts for your author boxes, please refer to this article.

Report

Facing an issue? Please let us know about it. 9 times out of 10, it is something we can fix.
Open Support Ticket

Updated on February 28, 2022

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